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Software licensing and recovery
应用授权 (Application license) controls the software license for this NAS installation. 播放授权 (Playback authorization) controls access to a particular synced target using player credentials. They are separate: dedicated playback URLs cannot bypass an unavailable software license.
Check or obtain an available license
- Sign in, complete the initial password change and open 应用授权, under 更多 for mobile administrators. Ordinary members can view shared license status.
- Check the actual trial deadline, purchased status and current installation. Trials are signed by the platform; clearing data, changing application accounts or reinstalling does not reset them.
- For an unavailable existing purchase, check network access/system time, refresh status or query the original order before paying again.
A valid license is shared by members of the same application installation instance. NAS administrator, application administrator and purchasing Leelaa platform account are separate identities. Only the application administrator purchases, redeems, queries orders or recovers a license. These actions do not promote ordinary users.
Follow visible options in the installed version
If the window has 我的授权 (My licenses), follow the account steps below. If it still shows a plan or payment panel, use the options in that panel. Available options may differ by installed version and store availability. This document does not promise a plan, price or listing.
When My licenses is available: connect, purchase and claim
- Open 我的授权 (My licenses) and click 前往官方商店登录 (Sign in at the official store). When the 设备确认码 (Device confirmation code) appears, click 打开官方登录页 (Open the official sign-in page) and sign in to your own Leelaa account. Use the original purchasing account for an existing purchase. On the official page, check the product, target device and confirmation code against this installation before approving the connection.
- Return to Leelaa STRM and click 我已确认,继续连接 (I have confirmed; continue connecting). Wait until it shows “Leelaa 账号已连接” (Leelaa account connected) and “已购授权” (Purchased licenses).
- For a first purchase, use the visible 购买授权 (Purchase license) link to the official store. Check the product, duration and amount on the actual page before purchasing. For an existing order, first check whether the original order is paid in the store. Do not place another order while its outcome is uncertain.
- Return to Leelaa STRM and click 刷新我的授权 (Refresh my licenses) at the top right to read the account's entitlements. This refreshes the license list; it does not query a payment order. If the list is still empty, check the connected account, purchased product and original order status in the store.
- On the relevant license, use the button shown: 使用此授权 (Use this license), 恢复到本机 (Restore to this device) or 迁移到本机 (Migrate to this device). For a license marked “使用中” (In use), check its local status directly. If the current operation says “待本人确认” (Awaiting owner confirmation), click 前往官方页面确认 (Confirm on the official page) and confirm with the account that owns the license. For “待审核” (Pending review), wait for the actual decision.
- Return and click 刷新进度并继续领取 (Refresh progress and continue claiming), or 继续安装到本机 (Continue installation on this device) when shown. Wait for “授权已在当前设备核验并保存” or “当前设备的授权已核验并保存,可以继续使用” (the license has been verified and saved on this device), then check the available state and expiry in the center.
When the plan or payment panel is still shown
Check the product, duration, amount and current instance before confirming. Follow the actual payment page and use that panel's order-query option to check the original order afterwards. Do not repeat an order with an uncertain result.
If the window offers redemption, enter a valid code belonging to Leelaa STRM, then read the actual installed-license status.
Success means that the device has verified and saved the license, showing 软件已激活 (Software activated) or 已获得永久授权 (Permanent license obtained) with its real available state/expiry. Then verify cloud access or sync. Account connection, payment and license installation are different outcomes. Keep errors and contact support shown in the center if an option is unavailable or continues failing.
Recovery after reinstallation or device changes
| Material | Normal procedure |
|---|---|
| Original purchasing Leelaa account | Follow the connect, purchase and claim steps above with the original account. Choose restore or migration from the purchased licenses, confirm as prompted and continue claiming on this device |
.llab license archive | Follow the archive-import steps below to verify the file, confirm online with the original platform account and continue claiming. A file and password alone cannot claim the license |
Historical .lltf backup | Select it under 备份与恢复 (Backup and recovery), enter its file password and submit the displayed online recovery/rebinding request. Wait for actual approval, cooldown or processing, then refresh |
Exporting .lltf requires the current application administrator password and a separate file password. Store file/password separately. Account-owned licenses still require confirmation by the original account; an older file does not override ownership or known revocation.
Recovery checks the project, current installation, device, expiry and online platform state. Copying data, retaining a device ID or reading an archive is not activation. Another NAS, rebuilt VM or changed device identity requires official confirmation.
License files contain no application passwords, 115 Cookie, targets, run records or original media. See complete backups separately. If the installed version lacks an option, check its version and contact the maintainer. Do not rename .llab to import it as .lltf.
Import a .llab license archive
- In 我的授权 (My licenses), connect the original Leelaa account used to export the archive, then open 导入授权档案 (Import license archive).
- Click 选择文件 (Choose file), select the
.llab, enter the 文件密码 (File password) set when exporting it, and click 校验授权文件 (Verify license file). This requires a network connection: the local application sends the archive and the entered file password to the official authorization service for verification. - Under “档案中的授权” (Licenses in the archive), click 恢复到本机 (Restore to this device) for Leelaa STRM. Follow the current operation's link to the official page and confirm this device with the original account. If it says “待审核” (Pending review), wait for processing.
- Return to Leelaa STRM and click 刷新进度并继续领取 (Refresh progress and continue claiming) or 继续安装到本机 (Continue installation on this device). Wait until the device reports that the license has been verified and saved, then check its actual availability. “文件已核验” (File verified) alone still requires the claim to be completed.